The Idaho Woodshop Company brings you the best in craftsmen and artist within the region. All products are considered custom pieces and made to order at the time of purchase. For this reason there are no refunds or returns on all but not limited to our rustic furniture and artisan products.
The beauty and warmth found in rustic furniture are partially due to burrs, knots, holes and checks. It is also in the hands of true wood craftsmen that your furniture's imperfections become one of a kind piece that becomes cherished heirloom. Thus, the above mentioned characteristics are considered ingrained. The same is said regarding all individual artisan handcrafted items. They all are unique and one of a kind pieces.
It is extremely important that you notify us of any damage right away to ensure that related exchanges, replacements or refunds are not delayed or denied. You should also e-mail us pictures of the damaged goods so that we can use them to process your claim and take quality control measures.
Please complete the form below to request an RMA number.